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Routine Updates to Information:

If you need to update personal information such as your contact information, marital or citizenship status, name changes, or other routine updates this can be done through the Office of the Registrar. For other routine updates specific to a Faculty or course related updates, please contact the appropriate office to submit your request.

Correction of Personal Information pursuant to Alberta's (POPA)

Where you feel your personal information held by Athabasca University is incorrect or incomplete, POPA allows you to request a formal correction to that information. This is set out in section 7 of POPA. Where information cannot be corrected, the information will be annotated to show that a request for correction was made and the reasons why it could not be changed under the Act.

A written request may be sent to auprivacy@athabascau.ca

When making a request:

• Clearly identify the specific information that you believe is wrong and what office or faculty holds this information;
• Provide the correct information; and
• Provide your name, address and telephone number where the Policy, Privacy, and Records Management (PPR) Team, can contact you.

The University will respond to your request within 30 days of receiving it. If more time is required, you will be advised as to when a response will be available.

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Browse Access to Information and Protection of Privacy sections